Comcast Blocked Email

gdan

I'm trying to resolve the blocked emails to Comcast customers in my mail list. The instructions Comcast sent me asks for the IP address in the "550" error code, but there isn't a "550" error code in the blocked return email. Does anyone have any experience dealing with Comcast blocked emails?

GuiGuy

gdan

I get this a lot; our newsletters go to a lot of (AUstralian) government servers. The protection systems they have spit out 550 "High Possibility of SPAM or Marketing"

We ask them to white list us.

jvstratum

Hi,

When Comcast reports your mail is blocked it does so with an error message. What does the message of the blocked mail say?

jvstratum

Hi,

You can probably solve this from your end. Can you run the integrated spamtest for one of your campaigns and share the result? You would need one of the commercial Acymailing versions to be able to use this. It also provides you with a link you can share here.