Cannot assign licence to URL

cocoweb

Since the new website, I cannot assign my domain to a license. The Help sends me to My Subscription where there is no place to assign the license. A contact form I sent a week ago has no reply.

jvstratum

Hi,

Please let us know what mail address you used in the contact form, so we can trace your messge.

mihha

Hi,

please check the following article.
https://docs.acymailing.com/setup/configuration/license

If that doesn't help, then please open a new support ticket, and we will gladly help you to resolve the problem

Regards,
Igor

Bthana

Hi,
I've got the same issue. After I installed and place the license key. I can't Activate it. It doesn't link to acymailing.com as the image which I attached above. Can you prove it for me?

Thank you

jvstratum

Hi,

I just downloaded 6.10.3, installed it and attached the license without problems.

Please login to your account on acymailing.com and check if your domain is attached to your license. Unlik it from there and then try to add your license key again in your Acymailing.

If that doesn't resolve your issue, please raise a support ticket via Acyba's website: https://www.acymailing.com/contact/