Missing image

minion

After change website acyba, then all eshop with VirtueMart 2 (which have link to banner Acymailing) now have in admin error:

Failed to load resource: the server responded with a status of 404 (Not Found)
https://www.acyba.com/images/banners/acymailing_450-109.png

Where can I find this logo?

jvstratum

Hi,

Please raise a support ticket for this.

minion

Support ticket is only for user, who has subscription (I have)
Error is for any user, who used VirtueMart (and maybe can't use Acymailing).

Are you sure? 😃

minion

P.S.
And how can I create support ticket?
I don't see any on my account.

Do you mean Contact Form - https://www.acymailing.com/contact/ ?
It doesn't look like a support ticket

jvstratum

Yes, you can use the contact form for that.

minion

Thanks, but I think you are wrong still 🙂

Support ticket is only for user, who has subscription (I have)
Error is for any user, who used VirtueMart (and maybe can't use Acymailing).

minion

For every user who don't have subscription and use VirtueMart with wrong link to Acyba banner:

Because Acyba change website and don't create redirect on his site, you must go in PHP end change this link:

Go on file - administrator/components/com_virtuemart/views/product/tmpl/product_edit_customer.php
Edit code on line 158 (or near)
Change this code:
$aflink = '<a target="_blank" href="http://www.acyba.com/acymailing.html?partner_id=19513"><img title="AcyMailing 2" height=60 src="http://www.acyba.com/images/banners/acymailing_450-109.png"/></a>';
To this code:
$aflink = '<a target="_blank" href="https://www.acyba.com/acymailing.html?partner_id=19513"><img title="AcyMailing 2" height=60 src="https://www.acyba.com/images/banners/affiliate2.png"/></a>';

Once the acyba team creates the correct redirect, this change will not be required.

Alexandre

Hi,

Thanks for sharing a solution to get the logo back.
As regards the link you provide, I can see you've inserted your partner id, not sure that's really fair.

Anyway, affiliates system has been stopped with the new website.
We're looking to bringing it back soon but at the moment, there is no need to add partner_id into your link.

minion

Thanks for info, important for every who use https on site is change in code http to https, because if not, then https cert (green lock) is missing (mischmatch source URL).