hayat Hello, I'm using latest Joomla with AcyMailing Enterprise : 5.10.14 I can not send any new newsletters to any of my lists. It just won't process. I have chosen to send 100 emails every 15 minutes so that my server does not get exhausted. https://drive.google.com/file/d/14UN0N0cDlkaB0VlAGWeYPjlqV2QmC-Jt/view?usp=sharing Here are some screenshots of my settings: https://drive.google.com/file/d/1g9cFw9zr5Mzvo6MFKMrixqSIQsBsKxtI/view Here is what happens when I try to process: https://drive.google.com/file/d/1WIxEjQIHFJSM82-488ibIJrEip8kxPHz/view?usp=sharing https://drive.google.com/file/d/1Vuu-8IpLsgv9xP1AwM903tJaVNeGs-MY/view
jvstratum Hi, Please go to page Configuration->Queue process and check what the last runtime of the cron was and if it shows you any errors. Also, at the same page you'll find a log file. Please check it to see if there are any errors.
hayat jvstratum Thanks. Last time cron was run: 19 March 2019 01:49 (Your current time is 02 June 2020 12:10) I tried to see the report, but it says: The log file is empty Any idea what is wrong? Thanks a lot.
jvstratum Hi, That's a long time ago your cron was triggered for the last time. Do you still have a valid subscription? You need it to be able to use the cron. In case you have a valid subscription please check if your license key is present in Configuration->License. If needed attach your license to your domain. https://docs.acymailing.com/setup/configuration/license#attach-your-website-with-your-license-key