"There is nothing to send" message with no emails sent

Pomond

I can't get any email campaigns sent with your version 6 product: After clicking through the process to send the campaign immdiately, the Queue shows the Campaign with a "Sending ... 0%" message that never updates, and clicking the "Send Now" link in the queue shows "There is nothing to send".
I need this campaign out ASAP, and the version 5 of your product works just fine. I am able to have the version 6 system successfully send a test email message, but no campaigns are sent.
Help! There's no indication how to fix the issue. Please reply immediately. The other suggestions in the forum did not work.

Pomond

it took a bit of work to migrate from v5, I am excited to finally use the features in v6, and I had everything ready to go ... or so I thought. I look forward to making fruitful use of this tool and am under a bit of a deadline.

Pomond

OK, just now the server started sending out emails in the first batch that was listed in the queue. The queue itself is updating, showing "Sending" and a percentage. I am successfully receiving emails from Acymailing 6 now from my campaign as expeced. Whew! But how to correct this timing issue? I chose "now" for the send option, and the Joomla global config option for our site properly shows our location. (And Joomla articles et al get the proper timestamp.) No immediate emergency any more, but would appreciate knowing how to fix the timing issue.

Pomond

All of the emails were sent in my campaign, but this was a little over 6 hours after I originally tried to send them out (via the "send now" option). I'm set up to receive email reports from Acymailing, and I received a number of reports with the subject of "AcyMailing Cron Report ..." and details and info for each batch of sent emails.

jvstratum

Hi,

Seems like it's working now. Probably the cron server was still triggering the old v5 cron url or your license was not fully attached.

You always can check if th cron is triggering your Acymailing in Configuration->Queue process as it will show you the last time the cron job was triggered.