Automation issue or cron issue?

vladimirmisik

Hi,
I did automation for sending an email when a Virtuemart customer is assigned to a specific customer group.

Information: triger based on user creation
Conditions: Virtuemart - Group: In "Profesiona Cosmetics Group"
Actions: AcyMailing list: Subscribe users to "Profesional Cosmetics Group" AND Add an email to the queue "EmailFor ProfesionalCosmeticsGroup"
4.Actions targets: Execute actions on the user triggering the automation

I want to send an email to a customer that he has just been assigned to the Profesional Cosmetics Group.

Unfortunately my automation does not work. Can you help me where I did a mistake? Is problem in automation or in cron?
Thank you very much in advance.
Vladimir

P.S: I use Joomla 3 and AcyMailing 6 Enterprise, Automatic send process Activated

irfanmoosani

@vladimirmisik I would suggest you to check the Queue Process Report first. If you are not interpret the report content, then paste it here.