other attachment storage folder (no response for 10 days)

HDcms

Hi,
It's been more than 10 days since I had no response!
I have communicated admin access as requested.
I would appreciate an answer because it is strange but it does not work properly on this site.
maybe something silly that you will understand quickly
https://forum.acymailing.com/d/1422-other-attachment-storage-folder
If I change the path media/com_acym/upload to /htdocs/_alter/envoi-courriels, the download is no longer done in the folder and therefore does not send the attached file!
Regards

mihha

Hi,

let me ask you two questions

did you make sure that the folder which you set in the AcyMailing configuration actually exists
did you make sure that the folder which you are trying to use is within Joomla folder structure

I just changed my attachment folder from the default "media/com_acym/upload/" to "attach" and as you can see from the following video, I can select file from that folder without any issues

https://streamable.com/2m95hq

I also received that file in the newsletter without issues

Regards,
Igor

HDcms

Hi,
Thanks for your feedback
The path "media/_alter/envoi-courriels"

was declared in the acymailing configuration
was created manually via ftp
was selected in the import. It is displayed *
No file is received with the email because the file has not been transferred.
Regards
*besides note the name is truncated, except when hovering over the name of the file. I don't see the difference with other file names which have the same beginning of file

mihha

Hi,

is this Joomla or WordPress site?

I ask because it is really strange that AcyMailing configured initially this path. It is not something that is recognisable at all and I have never seen that AcyMailing would configure that path

Do you have some security plugins or extensions on your site?

Regards,
Igor

HDcms

Hi,
I had made it clear in the thread 10 days ago that I was with Joomla that I wanted to move the directory of files to another place.
Since I think I understood where the problem comes from
OK media / _alter / send emails
nOK media / _alterxxx.info / e-mail
It may be the "." that I put that block the sending of the file.
Can you verify and if you confirm making a fix?
Otherwise I can give access again!
Regards

mihha

Hi,

I just made a test with "." in the name of the folder and can confirm that this is the issue

I will report this bug to our developers. In the meantime, please use some folder without a "." in the name

Thank you very much for your patience in this and thank you for reporting the problem

Regards,
Igor

HDcms

Hi,
ok thanks for keeping me posted, hoping for the next release