Hi there, my subscribe form is not working. I have created my form and told it which list to subscribe the subscriber to however it does not add the to the list it only adds them as a user and sends them an email. It also does not show the success message it just keeps showing that it is loading on the subscribe button even though they have received an email.

Hi,

Please open your browsers'console (F12 in Chrome/Firefox) and try again to see if the console reports any errors.

3 years later

I am getting the following error when trying to run bounce handling on Acymailing on my Joomla website. How do I fix this?

An error has occurred

1264 Out of range value for column 'bounce' at row 1

Hi,

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.