TLS/SSL failure for imap.world4you.com: SSL negotiation failed

belex24

Hi there, I got that error message in my chron report. What does it mean and what do I have to do? Thank you for your help! Tina

jvstratum

Hi,

Please go to Configuration->Mail configuration, check your settings and try to send a test mail with the button in the upper right corner. Does it show you any additional information?

belex24

Hi, thank you very much for your fast answer!
I sent a test mail and everything worked.
I don't understand why I even got that report from that chron thing. It happens since 2 weeks that I get regularily this report. I get this altough I don't send any newsletters. Just like this.

jvstratum

Hi,

Did you setup a bounce address and automatic bounce handling? Acymailing checks that bounce mailbox according to the frequency you have set in Configuration->Bounce handling. The error message could be coming from not being able to login to your bounce mailbox. It would explain that you get this error at times you're not sending out mails.

belex24

right, know I understand where the message comes from.
Since bounce handling has been always (since "years") activated I get it recently because of... what? The error message I posted prevously in my subject line?
I changed the port to SSL now, or should I use TLS? At my mailserver I can only choose between the two ports without any information about SSL or TLS...

jvstratum

Hi,

If possible use IMAP and TLS over port 993. Otherwise switch to SSL.

To test if it's working you don't need to wait for the cron to trigger the bounce handling. You can trigger it manually in the menu item Bounce Handling. Click on run bounce handling in the top right corner. If your configuration is incorrect you'll get an error message.