Alexandre Hi, Could you please access the configuration and click the "Send a test" button? Do you receive the email? I definitely think there is something wrong with your sending method ;-)
4FootyFans Hello Alexandre Yes, I do receive test mails. My send method in Joomla is SMTP and it sends mail perfectly well. Thanks
jvstratum Hi, I think you used the Joomla test to send a mail, but can you actually send a test mail from within Acymailing? Go to Acymailing->Configuration->Send settings. In the top right corner you'll find a button to send a test mail.
4FootyFans Thanks, but I sent a test email from within the Send Settings. It was sent and received successfully.........
jvstratum Hi, Please use the contact form (https://www.acymailing.com/contact/) to raise a support ticket for this and include login credentials for your backend and a link to this thread.