Issue with Bounce handling : some kind of cache preventing multiple handling

marcdech

Hi,

I face an issue with the Bounce handling when I have to trigger it multiple times (bc more than 100 emails to handle): the interface says
"There are 23 messages in your mailbox
Handle the messages now"

and this is correct.

But when I click on "handle the messages now"
the popup actually shows the popup as it was at the previous round :
"Bounce handling: 100 / 100"
and when I still launch it, it flickers and does not handle everything.

Then I opened the same Bounce page in the same browser but in Private mode.
Then it works fine !
But again if I re-run the bounce handling, the popup show at it was at the previous round.

Then again I have to close the browser in Private mode.
Then I reopen the browser in Private mode and it works again only once.

So it is a bit like if there were a kind of "cache" somewhere/somehow.

Txs for pointing to the cause and for the fix 🙂

jvstratum

Hi,

Did you check if you have the same issue with a different browser?

marcdech

I only tried with Chrome (and Private Navigation in Chrome).

I did not try in another browser (and now I cannot do it bc all my returned emails are handled...)