Queue not sent

Django29

Hello
I sent a first list of messages to my newsletter liste, and it worked. Then I enabled all the 40 users who were disabled. And tried to send them also the same message, but this queue is blocked. All the users are enabled.

Queue status at 20 August 2020 14:52
The following e-mails are ready to be sent
[ID 19].... my message title ...... to 40 users
The next e-mail will be sent after 20 August 2020 14:43

But it's more than 1 hour later ....
What can be the problem ?

irfanmoosani

Can you check your log file? You will find it in Acymailing->Configuration->Queue process.

Does it contain any recent entries or error messages?

Please refer to the troubleshooting steps provided on the page : https://docs.acymailing.com/v/old/main-pages/configuration/configuration-tabs/cron-task#my-cron-does-not-work