Subscription Form Shortcode for Wordpress: Displays twice, displays incorrectly

Mmattspaur · Sep 17, 2020

I've made a shortcode for a simple subscription form and inserted it into a page. Next to it, I've insert the widget to display the newsletter archive. See page https://wi-sun.org/subscribe-to-our-newsletter/.

Here are problems that I've noticed:
--The form displays twice, once in the expected location and again at the bottom of the page.
--Text elements that I've placed above the subscription form are also duplicated at the bottom of the page.
--The form and newsletter archive do not appear side-by-side. They appear stacked.

This behavior seems buggy to me. Please let me know how I can get these elements to work as expected.

I'm using the latest versions of WordPress, Astra Theme Pro, and Elementor Pro. We have the Enterprise version of ACY.

jvstratum · Sep 18, 2020

Hi,

If you have a valid Essential or Enterprise version you can raise a support ticket for this: https://www.acymailing.com/support/. Please include login credentials for your backend so we can have a look at it.