Hi,
I have raised this issue by writing email to support. However, there was several emails sent back and forth hence I thought it best to summarize the entire issue in one place.
Here is what happens when I use migration function to migrate emails from V5
- Welcome emails are imported into the database
- When I look at the listing view for Welcome emails
- these emails are shown in the list
- however the list id for which these welcome emails had been created in V5 - does not show up after migration to V6. Meaning the Welcome email to list mapping is lost
- I click on any Welcome email, I am shown a screen to "Start From"and am required to choose a template. The message body of the Welcome email which has been properly imported from V5 in the database table is not shown.
- However, if I do not do anything else except just assign the corresponding list id to this welcome email, then that gets saved.
- After this if I open the list id for editing in the Lists menu, then the Welcome email is shown for it and if I click on that Welcome email - then it allows to see and edit the message body.
Here is what happens if I create a new Welcome email in V6
- Go to menu item Emails, Select Welcome emails and then click on Create
- Create a new welcome email asks to assign a list id and select a template. When you do that and then put in your message body and then save all of it - it gets saved
- Now go to list view of the Welcome emails
- Click on the Welcome email you created just now.
- Again it shows the screen to Start From and select a template. The message body that you had created in step 2 - is not displayed.
Here is what happens in the Lists functionality
- After creating a new welcome email which is assigned to a list id, go to Lists menu and then select that List id and open it
- Is shows the assigned Welcome email.
- You can open it from here and from here you are allowed to edit it.
NET SUMMARY
1 ) The net summary of this issue is that the Welcome emails which get migrated, are not assigned to their respective list ids. From a database point of view - the acym_list table does not contain the welcome_id = when migration is done from V5 to V6
2 ) When going to the menu for Emails->Welcome emails-> Select one and click on it to edit
- Screen should show the message body which is already created and not ask for "Start From" and selecting a new template. TAll other emails types open up to the edit view with message body being displayed.
