davidsoens Hello, We have this error: The form could not be submitted TypeError: window[a] is not a function Using 6.16.2 version. How can we fix it? Regards, Dave
jvstratum Hi, If you have a valid Essential or Enterprise subscription I suggest to raise a support ticket for this: https://www.acymailing.com/support/. Please include login credentials for your backend and the steps to reproduce the issue.
jamirae I had this same issue and upgrading to the latest version 6.16.4 did not fix it. My sign up forms are set up as joomla modules. Interesting, though, what did fix for me was to go to Components > AcyMailing > Subscription forms From there I just created brand new module exactly like what I already had set up. - then I unpublished the original ones and published the newly created ones. The sign up form now works for me without the error. Although the modules do not show up in the subscription form page after they were created, but the forms now work on my website.
Cleverworx Haveing the same issue and error message. Did what jamirae suggested and now I get a different error: "The form could not be submitted ReferenceError: submitAcymForm is not defined" The Acymailing subscription forms page also states I have no subscription forms.
pablop76 Hello, We have this error: The form could not be submitted TypeError: window[a] is not a function Using 6.17.0 version. How can we fix it? Paweł
mihha Check if you have a template override for AcyMailing Subscription form under your Joomla template custom overrides if you do, please remove it and create a new one
swolf we have the same error ... We use this version: AcyMailing Enterprise 6.17.0 mihha could you explain more detailed what to do to fix the problem? Thanks.
isturm Hello everyone, I have already tried the suggested solutions unfortunately without success. Any other ideas? My joomla version is 3.9.22
jvstratum Could it be you have a page that holds an Acymailing subscription module and you're using a Acymailing popup as well?
jvstratum Hi, If you have a valid Essential or Enterprise subscription I suggest you raise a support ticket (https://www.acymailing.com/support/ for this.
isturm There was a template override, that i didn't find few days before. Removing the ovveride fixed this problem. Thank you!
cylicom jvstratum For me the solution it was much more simpler . Components -> Configuration -> Security -> Check database integrity and save