Hi, I think there is a little typing error in your standard bounce handling rule no. 2 (ACY_RULE_ACKNOWLEDGE):
wrong: (out|away) *(of|from)|vacation|holiday|absen|congés|recept|acknowledg|thank you for
correct: (out|away) *(of|from)|vacation|holiday|absen|congés|receipt|acknowledg|thank you for
I use (for german users): (out|away) *(of|from)|vacation|holiday|absen|congés|receipt|acknowledg|thank you for|Abwesenheitsnotiz|außer Haus|Urlaub|Rückkehr|Mailanhänge entfernt
Kind regards
Joachim