My Acymailing Subscription form is not working at all. What am i doing wrong ?
Subscription button doesn't work.
jvstratumSupport Senior
Hi,
Did you assign lists to your subscription module? Or do you get any errors when submitting, or do you see any errors in your console (F12 in Chrome/FF)?
I noticed you've posted the same question in an other thread. I have deleted that one. Please be so kind to post your questions only once.
jvstratumSupport Senior
Can you share a link of the page with the issue?
jvstratumSupport Senior
Hi,
If you open your console (F12 in Chrome/Firefox) you'll notice that there are erros, like Uncaught in promise, when submitting the form.
Do you use any performance tools like combining and/or compressing javascript? If so try to disable it, clear your server cache and check if the form is working.
I don't know how to check or do your advices...
If you mean this, no it doesn't have any compression
jvstratumSupport Senior
Hi,
If you have a valid Essential or Enterprise subscription, please raise a support ticket for this (https://www.acymailing.com/contact/) and include login credentials for your backend, so we can have a look at it.
Ok i 've done it !