Subscription button doesn't work.

iliofos

My Acymailing Subscription form is not working at all. What am i doing wrong ?

jvstratum

Hi,

Did you assign lists to your subscription module? Or do you get any errors when submitting, or do you see any errors in your console (F12 in Chrome/FF)?

I noticed you've posted the same question in an other thread. I have deleted that one. Please be so kind to post your questions only once.

iliofos

jvstratum Thanks a lot for the answer.
I have assigned one list yes . No i am not getting any errors, when i am pushing the subscription button nothing is happening, no errors, no messages nothing...

jvstratum

Can you share a link of the page with the issue?

iliofos

https://www.iliofos.gr/index.php/en/

jvstratum

Hi,

If you open your console (F12 in Chrome/Firefox) you'll notice that there are erros, like Uncaught in promise, when submitting the form.

Do you use any performance tools like combining and/or compressing javascript? If so try to disable it, clear your server cache and check if the form is working.

iliofos

I don't know how to check or do your advices...

iliofos

If you mean this, no it doesn't have any compression

jvstratum

Hi,

If you have a valid Essential or Enterprise subscription, please raise a support ticket for this (https://www.acymailing.com/contact/) and include login credentials for your backend, so we can have a look at it.

iliofos

Ok i 've done it !