Did you open a ticket via our support contact form?
If so, you'll have a reply really soon.
Please don't say people who have license don't have support / help as that's not true ;-)
I've just check and you've got a reply yesterday. Regarding your second ticket, support team is currently checking what's going wrong.
So please don't share fake news.
@abmanhero could you please ask Cloudflare for more information about the issue?
Maybe by asking what's going on? It could be helpful to find the issue.