I have an issue with AcyMailing Starter 7.1.0 in Wordpress. If I make a subscription form it disappears if I click i again ti edit. If I try to subscribe my self to test I get this notion: You are not allowed to modify this user.
subscription form it disappears
jvstratumSupport Senior
Hi,
Did you try to use an email which you didn't already subscribe to the newsletter?
Yes I used an unused email. But my biggest concern is that in the backend I cannot edit the subscription form anymore.
I also tried to switch other plugins off
jvstratumSupport Senior
Have you set force https in both Wordpress general settings and in Acymailing configuration?
Yes https is forced everywhere.
jvstratumSupport Senior
Can you open your console (F12 in Chrome/Firefox) and see if you get any errors when you experience these issues?
He shows this
jvstratumSupport Senior
Sorry, can't read the text. But these are definitly errors and might be the cause of the issue.
load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.6:5 JQMIGRATE: Migrate is installed, version 3.3.2
twentyfifteentoggle.js:1 Failed to load resource: the server responded with a status of 404 ()
/?acym_preview=1:61 Note: MonsterInsights does not track you as a logged-in site administrator to prevent site owners from accidentally skewing their own Google Analytics data.
If you are testing Google Analytics code, please do so either logged out or in the private browsing/incognito mode of your web browser.
vuejs.min.js?v=1612346712&ver=5.6:7 TypeError: Cannot read property 'cookie_expiration' of null
at yn.eval (eval at Ra (vuejs.min.js?v=1612346712&ver=5.6:7), <anonymous>:3:10091)
at yn.e.render (vuejs.min.js?v=1612346712&ver=5.6:7)
at yn.r (vuejs.min.js?v=1612346712&ver=5.6:7)
at jt.get (vuejs.min.js?v=1612346712&ver=5.6:7)
at new jt (vuejs.min.js?v=1612346712&ver=5.6:7)
at vuejs.min.js?v=1612346712&ver=5.6:7
at yn.$mount (vuejs.min.js?v=1612346712&ver=5.6:7)
at yn.$mount (vuejs.min.js?v=1612346712&ver=5.6:7)
at yn.init (vuejs.min.js?v=1612346712&ver=5.6:7)
at new yn (vuejs.min.js?v=1612346712&ver=5.6:7)
He @ vuejs.min.js?v=1612346712&ver=5.6:7
DevTools failed to load SourceMap: Could not load content for chrome-extension://fheoggkfdfchfphceeifdbepaooicaho/sourceMap/chrome/content.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
Is this better?
jvstratumSupport Senior
Please disable your plugins one by one, starting with cookie expiration plugin, until you find the one causing this issue.
Each time you disable a plugin you also need to clear your server cache.
- Edited
I already did this (en yet again) No effect. I do not have cookie expiration plugin.
edit; Maybe you mean the Google Analytics for WordPress by MonsterInsights? I see in the code it does something wrong. But switching it off does not have effect for this error
jvstratumSupport Senior
Hi,
Please raise a support ticket for this (https://www.acymailing.com/support/) and include login credentials for your backend so we can have a look at it.
Thanks I did.
mihhaSupport Beginner
Issue fixed in version 7.1.2
Now it works flawlessly. Thanks!