craigukst Hi All, For the first time in 2 years I have had an error pop up when sending my newsletter to my registered users: [ ID 79] Error Sending Message UK School Trips February e-Newsletter 2021 to jasonbrooks@liceoerasmus.com | Error: Not enough credit for campaign. => Next try in 60 minutes 2 : [ ID 79] Error Sending Message UK School Trips February e-Newsletter 2021 to morganj338@hwbmail.net | Error: Not enough credit for campaign. => Next try in 60 minutes 3 : [ ID 79] Error Sending Message UK School Trips February e-Newsletter 2021 to jayne.talbot@ninestiles.org.uk | Error: Not enough credit for campaign. => Next try in 60 minutes 4 : [ ID 79] Error Sending Message UK School Trips February e-Newsletter 2021 to j.hewer1949@ntlworld.com | Error: Not enough credit for campaign. => Next try in 60 minutes 5 : [ ID 79] Error Sending Message UK School Trips February e-Newsletter 2021 to learning@nationalfootballmuseum.com | Error: Not enough credit for campaign. => Next try in 60 minutes 6 : [ ID 79] Error Sending Message UK School Trips February e-Newsletter 2021 to jenii.bradford@gmail.com | Error: Not enough credit for campaign. => Next try in 60 minutes Is this to do with my server host or within my website backend settings?
jvstratum Hi, This either comes from your webserver or smtp server, depending on how you have configured your send process, You have hit your send limits. Because of that Acymailing waits 60 minutes for the next try.
craigukst Hi JVstratum, Thanks for info, so do I need to contact my server host ang get them to sort it out?
craigukst Hi ACYmailing, My server person states that I use elastic mail as smtp server but I have never used these people before, I assumed whoever I use as a webhost also sends out e-mails via the server for me? Is Acymailing linked to Elastic Mail?
craigukst All sorted did not realise I had elastic email attached to my acymailing account. cheers all sorted