SpamAssassin problem

A Human

A simple thanks to all above, it was driving me nuts and I can confirm "remove the email preview and all is ok"

Great Community Support

scubabyss

Fantastic, I started to add something in the preview line and as most of my user where sending mails from frontend, I did not notice the issue.
Thank to the community that find the bug that was not discovered by The Support Senior !

Lumiga

Same issue here! After "removing the email preview" the issue is solved and we get 10 from 10.

@acymailing wil this be fixed in the future?

mihha

There is nothing to be fixed

Spam check is an external service, and they are responsible for improving their spam check score engine. Not all email preview content produces this problem

breathwork

The same issue is solved after removing text from the "Email Preview Line" box in the "edit email" section of the email creation.

Would be nice to know why a feature of Acym is triggering a SpamAssassin error-

mihha

As I already replied, spam check is an external service, and they are responsible for improving their spam check score engine. Not all email preview content produces this problem

We can't influence that service in any way

You can try to contact them using their support email address and try to see by yourself why is this happening

I am afraid that this is the only suggestion I can provide

Thank you for understanding!

gabriel.robert

Hello @mihha

Thanks for the information.

And you, can you also contact the service you provide for the value of your solution?

it's cool, to ask us customers to write to ask, but you developers, do you think of doing the same rather than passing the buck to us? ;-)

thank you !

gabriel.robert

Curious ... acymailing 5.11.3 no problem, but acymailing 7.9.7 poses a problem, not with the link to view online or to unsubscribe, but with the "Email preview text" field.
If we fill it, we have the error, otherwise not. it must therefore be left empty and we have a score of 10/10.

dirservgh

Problem is still there:
"Email preview text" field is the problem.
If we fill it, we have the error, otherwise not. It must be empty, and we have a score of 10/10.

sgravelle

Same for me. After trying many other things, the issue went away only when leaving "Email preview text" empty.

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