licence expired

rene_fassbender

Hi, i use joomla and there is a note (red) in the left menu which says "licence expired". It leads to the page https://www.acyba.com/my-subscription.html where i can only download the latest version. Should i install it? I am afraid, that my templates and statitsics will get lost or overwritten. Or is there a way, to just renew the licence. Thank you!

Remi_Acyba

Hi,

If you don't want to update and just renew your license you can by click on Extend it link:

rene_fassbender

Thank you very much. I am new to this software (and IT as well) and it seemed, that we didn´t had the AcyMailing Enterprise package until now (my ex colleague installed it years ago), because it showed only the AcySMS Express and the Starter Versions. I bought the Enterprise packcage and subsribed our website but in Joomla it still says "renew licence" under the left menu.

rene_fassbender

Okay, i pressed "meine Version prüfen/check my Version" and then it worked. Thank you!

Remi_Acyba

Hi,

Glad to hear that! 😃