Hi,
That's probably due to an security setting on your server.
In fact you need to pass those steps by clicking the "skip" or "next" button.
When you click on these buttons an Ajax request is made to allow people to go to next step or skip the prorcess.
If your server (or a plugin) blocks these requests for some reason then you won't be able to access the second step.
Did you download the latest version 7.3.1? And are you using Joomla or Wordpress?