I sent out an email campaign and 3 people unsubscribed.
However, they were not removed from the lists, instead, I was sent an automated email that said:
"Please unsubscribe user ID 424 from list(s) 16."
When I went to the user list - sure enough the user was STILL subscribed to the list.
What am I doing wrong? Are unsubscribes now handled manually? Is there a way to go back to doing this automatically?
thanks i advance