Languages used-option is not always available when creating a new campaign.

Mai

I have the multilingual option activated. When I start a new campaign and I select template A, the 3 language flags appear (on "edit email" tab), when I switch to template B, there are no more languages/flags to choose from. Is the multi-lingual option linked to each template? I thought it would be visible for all templates? If not, where/when do I select that option, in the template?

Thanks for feedback!

mihha

Are you using drag and drop template in both cases? Language flags are available only in drag and drop editor

Mai

Aaah. OK I understand. Indeed it was a personalized template because the drag-and-drop version doesn't allow another width (or I haven't been able to find it)