Cannot add a subscriber that already exists in Joomla

lister171254

I'm running AcyMailing 7.5,12 on Joomla 3.10.1/
When I try to add an existing Joomla user as a AcyMailing subscriber, this fails with a message that this email already exists

mihha

Did you try to add subscriber from the frontend or from the backend?

lister171254

I did it via admin (backend)

mihha

Try to set "Allow user data modifications without identification" to "Yes"

https://docs.acymailing.com/setup/configuration/subscription

lister171254

That doesn't seem to be correct. The manual states
"Allow user data modifications without identification : When your users are not identified by the system, do you allow them to modify their subscription?
If you select "No", then an identification message will be sent to the user with a link to enable him to modify his subscription.
If you select "Only his subscription" then his subscription will be updated but not his personal data.
If you select "Yes", the subscription and the data will be updated without extra identification."

All I want is to create a AcyMailing subscriber. There should be now Jommla membership required.

mihha

Can you please try what I suggested?

lister171254

ok.
That worked.
Thanks

mihha

Glad I could help