Unable to install acymailing 7.5 on joomla 4

HDcms

HI
everything is in the title. Surprising but I can not install acymailing 7.5.12 on joomla 4.0.3
I tried several methods

jed
download the zip file from the site and install it
unzip the zip and transfer it via ftp to install from tmp
Environnement
php 7.4.12 / 10.4.14-MariaDB-cll-lve / utf8mb4_unicode_ci / LiteSpeed

greg-greg

HDcms Hello, is this method safe for the existing data? Will I lose the subscribers or the old emails?

mihha

Do you have some error message that could help us to see what is going on?

HDcms

HI,
I finally succeeded in getting out of the EDD.
Very long time then crash at the 1st screen to insert the 1st mail. Error message underneath (now it seems to work) but if it can help to improve!
Function Location 1 () JROOT/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php:435 2 Joomla\Database\Mysqli\MysqliStatement->execute() JROOT/libraries/vendor/joomla/database/src/DatabaseDriver.php:675 3 Joomla\Database\DatabaseDriver->execute() JROOT/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:776 4 Joomla\Database\Mysqli\MysqliDriver->insertObject() JROOT/administrator/components/com_acym/libraries/joomla/database.php:97 5 acym_insertObject() JROOT/administrator/components/com_acym/libraries/class.php:80 6 AcyMailing\Libraries\acymClass->save() JROOT/administrator/components/com_acym/classes/user.php:759 7 AcyMailing\Classes\UserClass->save() JROOT/administrator/components/com_acym/controllers/dashboard.php:209 8 AcyMailing\Controllers\DashboardController->saveStepList() JROOT/administrator/components/com_acym/libraries/controller.php:91 9 AcyMailing\Libraries\acymController->call() JROOT/administrator/components/com_acym/acym.php:65 10 require_once() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:69 11 Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher\{closure}() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:71 12 Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:389 13 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:143 14 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:186 15 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:278 16 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:63 17 require_once() JROOT/administrator/index.php:32

HDcms

re
still not able to create a mail subscriber
` 1364 Field 'automation' doesn't have a default value

Call stack

Function Location

1 () JROOT/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php:435
2 Joomla\Database\Mysqli\MysqliStatement->execute() JROOT/libraries/vendor/joomla/database/src/DatabaseDriver.php:675
3 Joomla\Database\DatabaseDriver->execute() JROOT/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:776
4 Joomla\Database\Mysqli\MysqliDriver->insertObject() JROOT/administrator/components/com_acym/libraries/joomla/database.php:97
5 acym_insertObject() JROOT/administrator/components/com_acym/libraries/class.php:80
6 AcyMailing\Libraries\acymClass->save() JROOT/administrator/components/com_acym/classes/user.php:759
7 AcyMailing\Classes\UserClass->save() JROOT/administrator/components/com_acym/controllers/users.php:927
8 AcyMailing\Controllers\UsersController->apply() JROOT/administrator/components/com_acym/controllers/users.php:888
9 AcyMailing\Controllers\UsersController->save() JROOT/administrator/components/com_acym/libraries/controller.php:91
10 AcyMailing\Libraries\acymController->call() JROOT/administrator/components/com_acym/acym.php:65
11 require_once() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:69
12 Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher{closure}() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:71
13 Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:389
14 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:143
15 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:186
16 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:278
17 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:63
18 require_once() JROOT/administrator/index.php:32 `

mihha

Using phpmyadmion or similar tool, add the default value for the automation column in your database

We will improve this in the following release

HDcms

re
can you tell me the sql order?

I also tried via the module in front-end
When I click on send form, I get the message
"Ajax Request Failure"
Is it a problem related to the previous one?

mihha

Can you please try the following:

unistall this version completely
delete ALL DB tables with "acym" in their name
install AcyMailing again

Would that make a difference?

HDcms

Hi,
ok it's good, probably a problem with an old version under joomla 3

mihha

I am glad that it is working now

ssnobben

Is ACYmailing working with new great Joomla 4 now?

mihha

Yes, AcyMailing 7 is fully compatible with Joomla 4

HDcms

Hello,
For information on another site that I just switched to joomla 4, I have the same problem with version v7.6.
Has the patch been inserted? Is there another problem, patch?
Regards

mihha

@HDcms
please open a support ticket using the contact form on our main site, so we can take a look

HDcms

ok done

HDcms

Hello @mihha
Did you receive my message and access 5 days ago?
Regards

mihha

No, we didn't receive any message from you

HDcms

Hi
@https://www.acymailing.com/contact/
jeudi 14/10 à 10h40
"Thank you for contacting us, we received your message and will answer it as soon as possible 👍
Our support team is usually active on workdays between 8h and 17h UTC"

I'm just sending back @support@sales the message with the forum link and the access to the backoffice.
Thank you for acknowledging me
Regards

mihha

I can see that Thomas replied to you on 14th of October and yesterday as well

If you didn't receive our replies, please try to check your spam folder or some kind of quarantine folder for our emails

jvstratum

greg-greg

Hi,

You're replying to an old thread.

You can safely reinstall Acymailing without loosing data. But if you delete the database tables as discussed in this thread you will loose your data.

If you have further questions, please start your own thread.