"Run spam test" button do not exist

mavu

urgent!
need to send emails, but upraded to 7.6.0

and can not go to any further step (gives me Error 500)

mihha

We are aware of the issue

It happens if you don't select any newsletter list under the Recipient tab. The workaround for now, until our developers release a fix, is to select at least one newsletter list under the Recipient tab

If that is not the case in your situation, please open a support ticket using our contact form, so we can take a look

mavu

got 2 lists with 7500 recipients waiting...

if i go back to old verion - would it work ?

mavu

opened a Support ticket at https://www.acymailing.com/contact/ but there were some working hours mentioned - no reply yet

mihha

I saw that Thomas did reply at the same time you posted your last message here

mavu

yes - we're on it now

thing is that neither the "Send a test" button nor the "Save and continue" button, neither "Summary" is working...

mihha

Yes, ok, but as I said, Thomas is already working on it, so there is no need to pursue this here in the forum. Community users can't help you with that and there is no point to discuss the same thing in two separate channels.

mavu

@mihha u're totally right

i have first started a conversation here, than figured out that i should contact AcyMailing straight - so I have accidentally duplicated channel...

Anyway, we have discovered that problem was (probably) in a special sign used in Article's Title (see attached) - it made that neither the "Send a test" button nor the "Save and continue" button, neither "Summary" was working.

Once we have left out that Article from Newsletter, it worked...

Problem solved thanks to You and Thomas!
U were very fast with res responses - I appreciate that!

Marija

mihha

I am glad that the issue was resolved 😀