v.7.6.1 - Birthday email based on custom birthday field not send anymore

Krautix

Hi!
I upgraded today to v. 7.6.1. with the changed behaviour of how custom fields are saved. After upgrading I noticed that my birthday Emails were not sent. My field was previously stored in the database in the format dd/mm/yyyy. During the upgrade, the table was altered and the format is now yyyy-mm-dd (table #__acym_user_has_field).
I guess this is related to the change in verison v.7.6.1

However, the birthday Emails based on this custom field are not triggered anymore.

Thanks.

Frank

jvstratum

Hi,

Can you try to edit the birthday e-mail and save it again and then check if they are send?

Krautix

Hi! Done, but unfortunately no effect.

jvstratum

Please open a support ticket, so we can have a look at it. https://www.acymailing.com/support/

Krautix

Done. But does it work for you? It is pretty clear for me that it is related to the update. Emails were sent out every day but stopped today after the update.

Krautix

Hi! You asked for admin access to my site. But that is a problem as it is live and not really there for testing purpose. I tried to set up a completely new birthday email with a different custom field. And it still does not work.

Can you confirm that it works on your test environment with version 7.6.1? Thanks!

Krautix

Hi! Any update on this?

mihha

There is no update on this

We can't provide this kind of support in the forum

Please clone the site and reply in your support ticket when you do it. We will take a look and try to see why is it not working for you

Krautix

Hi! Done. I cloned the site and provided the credentials by email. Thanks!