Hi,
in the backend on the Newsletter page, we lost the Html editor. There is an error in the browser console saying: Uncaught ReferenceError: Initialisation is not defined

Anyone experienced the same issue?

Hi,

Please try to download the latest version 5 installation package again and install it manually

That should fix the issue

    a month later

    I have the same problem. Installed Any 5.10.23 Joomla 3.10.3. Unfortunately I have since 6 days no answer from the support.

      Noll

      Hi,

      Your ticket was answered within three minutes. Please check your spam folder.

        Unfortunately I've checked the spam folder regularly. I got no mail. It would be nice if you could send me again. Thanks in advance.

          Noll

          It was the same answer as the solution provided here in this thread.

          jvstratum Please try to download the latest version 5 installation package again and install it manually

          That should fix the issue

              thanks for your answer. Do the newsletters that have already been sent, as well as templates, evaluations remain? Or does everything have to be reset after installing?

                Noll

                You'll keep everything, just like with an update.

                  thanks for your response. I´ve a successful day!