Import users through Text File does not work anymore

AlessandroTraina

Hi, I am using Acymailing for several years. Until last year in December, I was able to upload new users by using the text field. Today, when I tried to upload new users through the text field I receive an error message, telling me: "The imported data must contain some content".
I am using Acymailing 5.2. Does anybody know how to solve this problem?

AlessandroTraina

Sorry, I am using 5.10.21.

AlessandroTraina

My Joomla Version is 3.10.2. I can also not update to Acymailing Enterprise 5.10.24. I always get an error message.

mihha

Please open a support ticket using our contact form if you have a valid subscription

We have to check this directly on the site

If you don't have a valid subscription, check your CSV file. Is it really the correct one? Do you have all the data that you should have in it?