Problem with gmail-Account

nissepuk

Hello,
I have a problem with sending my newsletter to gmail-member.

This is the original message :

Hi. This is the qmail-send program at marais.ispgateway.de.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<XXXX@gmail.com>:
XX.XXX.71.27 failed after I sent the message.
Remote host said: 550-5.7.26 This message does not have authentication information or fails to
550-5.7.26 pass authentication checks. To best protect our users from spam, the
550-5.7.26 message has been blocked. Please visit
550-5.7.26 https://support.google.com/mail/answer/81126#authentication for more
550 5.7.26 information. j10si7732590wrx.684 - gsmtp

I used the acymailing 7.7.4 free.

I need help!!!!

Regards
Nissepuk

jvstratum

Hi,

Apparently you have a DMARC policy on the domain name you use to send email.
(check corresponding Dmarc dns record of your domain to confirm. https://mxtoolbox.com/SuperTool.aspx can also be used for that)
But recipients complain the email messages you send don’t comply with that policy.

Either change the DMARC record to reflect your actual mail practices OR ensure that the messages you send (via all outlets that you’re using including mail clients , mobile devices, web forms and mailing lists) DO comply. In other words, check your SPF record if it contains the ip you're sending from and make sure you have signed your mail with DKIM.