Acy DKIM "p" value stays empty - version bug ?

Repitol

Hi, I just downloaded the latest version of AcyMailing Starter 7.7.5.
In configuration / general when DKIM is enabled the "p" value stays empty "v=DKIM1;s=email;t=s;p="
Is that a bug ?
If I choose including the images in the settings, the mail is not received
when I choose not it is received. I think DKIM can fix it.
Thanks for your help

Repitol

Solved.. I disabled DKIM ans saved / enabled DKIM and saved
the "p" value is now OK

Repitol

But the message is not received when images are included 🙁

mihha

Did you configure DKIM record in your DNS?

What about SPF records and DMARC records?

Try to change sending method and see if that would help

Repitol

Hi, yes I configured the DNS on my server DNS tab.
for hostname I added : acy.domainkey.mydomain.fr
should I change as : acy.domainkey ?
"domainkey" stays as it or do I have to replace it with some key ?

I already have DKIM dns record on my server for the domain
Maybe I have to keep it and use "Let me set my own dsn" but the methos to do that is not really clear
I can't find private and public key (IPSCOnfig server)

mihha

Which sending method are you using? Did you try some other method?

Repitol

I use the default PHP. Test is ok. The only problem is when images are joined in the email. If not (the user has to allow images in the email at receipt) the email is received.
I tried others sending methods (smtp, sendmail) and the result is the same.

On another website on the same VPS I can use Acymailing 7.4.1. whith images joined and emails are received.

mihha

Repitol the user has to allow images in the email at receipt

This is normal behavior of email clients in case the sender is not trusted enough or is not added to the safe sender list. This is not something you can change with Acymailign because it depends on the email client

You can try to select to embed images into the newsletter

Repitol

I tried mail-tester.com to verify whether or not SPF, DMARC and DKIM are ok. My score is 10/10.
The problem seems not to be there
I f you use the same Acymailing version Starter 7.7.5, could you try by your side ? Settings with images joined and a quick sending test to see if you receive the test ?

mihha

I don't need to test this because I already explained

If you don't embed images into the newsletter, the email client will refuse to show them unless you specifically add sender in the safe sender list

You can avoid this if you embed images

Repitol

Thanks Mihha I know what embed images seems. The problem is not with what the client does when he receives the email. The problem is he doesn't receive it when images are embeded.
I saw what you explain actually. I certify DKIM, SPF and DMARC are ok for the domain.
I only suggest that it could be a bug with the version because it works well with another domain which uses another Acymailing version on the same server.

mihha

Other domain can have completely different PHP configuration, it can have email sending configured differently etc. Even on the same server

And for sure, it is not a bug, if it works on one site and is not working on another. Try to use some other sending method and see if that would help