Subscription form: No capcha

bob_sprague

I have a subscription form in version 7 that displays windows for a name and email plus a subscribe button, but when user enters data, you get "capcha invalid." In V. 7, I see no place to enter the Capcha info. Where do I do that?

jvstratum

Hi,

We have documented the use of Google reCaptcha here: https://docs.acymailing.com/setup/configuration/security

Also, please make sure you have the latest Acymailing version (currently 7.8.3) installed.

bob_sprague

Thanks for responding. See https://www.yourarlington.com/ and look for the subscription button under the site flag just below the top.

I have V. 7.8.0 installed, and none later appears to be available to me). I have followed these instructions, but when I try to add a new user, I'm told no Captcha is installed. I did save it in the config, but no captcha option boix shows. What should I do? Thanks. Bob Sprague

jvstratum

As said, the latest version is 7.8.3. You can download it from the license tab in your account on https://www.acymailinmg.com

Please install it on your site, it might solve your issue.

bob_sprague

At the license tab of AcyMailing 7.8.0, I see no option for downloading 7.8.3. See attached. The link provided yields "file not found." Please advise. Thanks.

bob_sprague

Please bear with me. I did find where 7.8.3 is and installed it successfully. The missing Captcha remains.

mihha

Please open a support ticket using our contact form, so we can take a look

bob_sprague

Thank you.

breathwork

What was the solution?