CRON not working

Hi,

I am here again to follow up on the email I sent to support@acyba with the subject 'Message Scheduling Not Working'

The last email I got from Thomas was to send my FTP details, It's been over 24 hours since I sent that response, and no update yet from your team.

Can anyone quickly look into this, for 5 days now we can't schedule messages and lots of messages are pending

Thanks

Second level support is not monitoring forum, so there is really no need to write such "hurry up" posts here, because they won't see it

Also, I saw that Thomas have replied to your ticket today, explaining that the company has a business event today and everyone is involved in it

I understand that your problem is an issue for you. Second level support will respond to your ticket. You just have to give them some time to do it

Thank you for understanding!