Users are also added to AcyM list

arcturus

Hello,
I have a problem with AcyM:
Whenever a user creates an account on the website, he/she also appears in the AcyM subscribers list, without having subscribed to any list, so once in a while I have to clean up the subscribers list.
Can you help me solve that?

Joomla v3.10.10 and AcyM v7.9.2

mihha

Either disable Joomla integration under the Subscribe tab in AcyMailing configuration or set under the same parameters to which newsletter list such user should be subscribed

arcturus

Exactly that is the problem, as I use those settings and it still adds website users to no lists.

mihha

This is something we can not solve here in the forum.
Please raise a support ticket (https://www.acymailing.com/support/), xo we can further assist you.