Problem with the reply to newsletter

tournelles

Hi,
I have a problem using AcyMailing 6 with joomla. All the subscribers receive well the newsletter sent by toto@comp.com for example.
But when someone wants to reply or to send an email to unsubscribe to toto@comp.com I receive the email from the person in mailbox toto@comp.com then the email is automatically removed.... the sender receives an email saying "you're not ahtorized to send an email to toto@comp.com".

Any idea to change that configuration in joomla acymailing?

Thanks.

The webmaster.

Alexandre

Hi,

Well I definitely think that's something you should fix on your end :-(
If the email is automatically removed that means there is a setting somewhere which does it.

You may have automatic rules set on your mail server / mail configuration or somewhere else.
Or maybe the bounce handling is enabled in AcyMailing?

As regards the "you're not authorized" you should definitely take a look on Google, you'll probably find more information about it 😉

tournelles

Hi,
Now all is fine . Thanks .