Unsubscribe feature

sohopros

Hi,
We should have a unsubscribe feature on our website and newsletter.

How to add unsubscribe link to the newsletter who would automatically populate e-mail field in the website?
How to create an unsubscribe page on the website?

Please advise,
Sandra

Joseph

Hallo,
Ich habe einen Link zum abbestellen des Newsletter erstellt: {unsubscribe} Hier können Sie sich vom Newswetter abmelden {/unsubscribe}
Lieder funktioniert dieser Befehl nicht. Wer kann mir helfen?
Besten Dank

Joseph

Hi,
I've created a link to unsubscribe from the newsletter: {unsubscribe} Here you can unsubscribe from the news weather {/ unsubscribe}
Songs this command does not work. Who can help me?
Thank you very much

jvstratum

Hi,

You can add the unsubscribe link in the following way

drag and drop text element from the element blocks into the campaign template area
click in the text area of the text element you just dropped and you should see an editor toolbar3.
click on the Dynamic text feature from the editor toolbar ( { } in the upper right corner)
you should see currently available dynamic text elements in the popup window. Select the unsubscribe tag and apply it

sohopros

Hi,

I added the link to the newsletter. When I click on Unsubscribe link from my e-mail it takes me to the homepage? What I should do on the website for the user to click unsubscribe from the newsletters?

Please advise,
Sandra

Alexandre

Hi,

Well, when they are redirected to the homepage that means they have been unsubscribed.
Could you please check it and make sure that's working perfectly?

sohopros

Hi,

I created the video where I show how I test it and how it does not work: https://www.sohoprospecting.com/images/video/unsubscribe-test.mp4

Please advise how to fix it.

Thanks,
Sandra

jvstratum

Hi,

You should see a Joomla system message. I don't know where that is located within your template. You might see it when you scroll down. If so, move the position of the system messages to the top of your page. If not, please check if there is a position for system messages in your template.

sohopros

I am getting the message that the user has not been subscribed. But the user is subscribed. How to fix it?

Alexandre

Hi,

Please contact us through our website contact form and send us these information :

A back-end access
A FTP access
All the steps we should follow to reproduce the issue on your website

Thanks !

sohopros

How I can send a secure message? I don't what to public publicly access to the website.
In the original video https://www.sohoprospecting.com/images/video/unsubscribe-test.mp4 you can see the steps.

jvstratum

sohopros You can use the contact form on www.acyba.com to send the info Alexandre asked for.