enzoibanez i guys, i've a problem to send email my host say to me that the email is non valid but if i send by my personale email it send. there is a thing i do?
jvstratum Hi, Can you please check this? In your send settings you have the fields FROM "Name" and FROM "email". The field FROM "Name" should contain a name, not an email address. Can you check this both in your campaign settings and in your Acymailing->configuration->Mail settings?
enzoibanez I've add two screenshots, one is the "fix" that you suggest me, the second one is the send setting, so i need to know if its' correct?
jvstratum Hi, Please, open a support ticket for this (https://www.acymailing.com/support/) so we can further assist you.
jvstratum Hi, We recommend that you upgrade to the Essential version of our service in order to take advantage of our ticket support. With a paid subscription, you will be eligible to open a support ticket in order for us to further assist you. Once you have purchased your subscription, please click on this link to open a ticket: https://www.acymailing.com/support/.
