AcyMailing Subscription Form Doesn't Appear on ANY Site Pages

BtrieveBill

Previous user of Starter 5.x and 6.x on J!3.x. Building a NEW server for one of my clients on J!4 and Starter 8.2.0 and having issues with showing the subscription form.
The basics: I currently have a simple page built with the default (Cassio) template. There are only 4 modules -- Breadcrumbs, LoginForm (Type: Login, Pos: Sidebar-right), MainMenu (Type: Menu, Pos: Sidebar-right), and Newsletters (Type: AcySubscription Form, Pos: Sidebar-right). All are published.
Newsletters is Tableless display mode with the one list auto-subscribed, and only the NAME field selected. Menu assignment is "On all pages", and the Intro text has been defined, but no other changes from default have been made.

When I view the site in the normal browser, I see the LoginForm and MainMenu, but no Newsletters. I can publish and unpublish the LoginForm and MainMenu, and they appear/disappear as expected. NOTHING I do seems to make the Acy dialog appear.

I have never had such problems on J!3/Acy5.x. Is there something obvious I am missing here?

jvstratum

Hi,

Does it matter if I set the display mode to horizontal or vertical? It's possible that there is an issue preventing the module from being displayed. Could you please open your console (F12 on Chrome/FF) and see if there are any errors and check whether the code of the module is present?

BtrieveBill

I went back in today to check on this, and was greeted with a "Module XML Data Not Available". Seems that something was mangled in the initial install. After removing and reinstalling, things have settled down and are working once again in the default template. And, even better, they work when I change the template, too! Must have been something funky about the initial install that failed. For the life of me, though, I cannot figure out why it didn't give me that error yesterday, and only today after letting the site sit idle overnight it reported the issue. Caching, perhaps?

jvstratum

Hi,

I can only guess what caused the issue, but cache could indeeed be a reason. Anyway, I';m glad you were able to resolve the issue. Enjoy your Acymailing!