Switch from Joomla 3 to Joomla 4 with missing data

heinzeric

PHP 8.2.2 Joomla 4.3.0 Acymailing 8.4.1
Hello again,
I followed the steps how described here: https://docs.acymailing.com/setup/move-acymailing-between-websites/switch-from-joomla-3-to-joomla-4
I have to mention that the export only worked with me exporting table by table. But even I did so there would'nt get shown any subsciber in frontend with Subscriber managment page, instead I get the massege there are no subscribers. What went wrong?
Many thanks for support.
Heinz Erich

mihha

We really can't answer this question

Do you see all the data in the backend of AcyMailing?

heinzeric

Yes, the data completely get shown in backend.

mihha

Are you sure that you have exported all the AcyMailing tables and that you didn't miss some?

heinzeric

Yes I did, at least the tables with content in it. I solved the problem with creating new lists and subscribe the users to it. Now all user get shown in frontend too. But there is a new problem: I want to show the custom fields in frontend edition too. But when I make the display setting in the costum field configuration I get a saving error. Exceped with one costum field where I could make these setting. But when I create a new custom field I can make the settings an the field get shown in frontend edition. I'm sure there is a problem with the tables in the database, maybe a mismatch with the ID?

mihha

Please, raise a support ticket for this (https://www.acymailing.com/support/) so we can further assist you.

Dax

Hi,

The issue ended up being that the columns "frontend_edition" and "frontend_listing" in the table xxx_acym_field had the value NULL instead of 0. There may have been an issue during the update process when we added these columns.
Changing the values to 0 fixed the field save on the edition page.