Acymailing trigger email

Hello,

Since the last update of Acymailing, I receive trigger notifications, like when a list is waiting to be sent and it is sent automatically.

The problem is that there is nothing pending...

The email received (on several sites) is :
AcyMailing triggered at 01 May 2023 12:55
0 messages processed: 0 successful, 0 failed

Apparently, this email is sent once a day

Did you set AcyMailing cron job report to be sent when AcyMailing is triggered?

Hello,

Yes, the reports are activated, but this has always been the case. The function is on "only if Acymailing executes an action".

But I have never received these emails every day when there is nothing to send, only when i send a newsletter.

Please open a support ticket using our contact form so we can take a look

OK, sent with credentials.

Same here – maybe there is already a solution?

Yes, the solution is to open a support ticket using our contact form, so we can take a look

Hello,
I haven't heard from you since I sent my email, not even a reply to see if you received the information...

Can you tell me which email did you use to open a support ticket?

I dont remember, frederic@bianchi.tv or frederic.bianchi@web-ressources.ch. But i did not see "support ticket" in your site, only contact form... I used the contact form.

Hi,

I just checked, and I can't find any recent tickets for the emails you provided

Here is what we have for both email addresses

As you can see, none of them is the ticket that you are referring to

Can you please try to open new ticket? Tickets are created using our contact form, so that part is correct and proper approach.

Hello, i just sent it again now, with frederic.bianchi@web-ressources.ch