Error sending newsletter 'Called RSET without being connected'

mike.kerry

Hi All

Can you help please i get this strange message when sending to the users on the same domain as the newsletter. I can send a test to eveyone else fine.

But any email on the same domian as the HTML newsletter gets the same and will not go.

Any ideas please?

jvstratum

hi,

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.