Hi,
I noticed that you have been using the HTML editor instead of the new drag & drop editor.
When creating a new template in Acymailing, you are given the option to choose between the HTML editor and the drag & drop editor. We strongly recommend using the drag & drop editor as it is the future of Acymailing.
Please note that the HTML editor is still available for use due to migrations from version 5 to version 8. However, we advise rebuilding your templates using the new and user-friendly drag & drop editor.
If you prefer to continue using the HTML editor, please be aware that you can still create new templates with it. However, when it comes to creating emails, you can only use the HTML editor if you select an HTML template. If you create a new email without using a template, you will only be able to use the drag & drop editor. Please note that you might be missing out on features, such as the "save email as template" that are available in the drag & drop editor.
For more information and guidance on using the drag & drop editor, please refer to our documentation page at: https://docs.acymailing.com/main-pages/templates/create-a-template