Cloudflare vs. GDPR

Cycs

Hi!

Because of european GDPR rules it is risky to use Acymailing. Why? In simple words? Because there is an automatic implementation of Cloudflare. ACY uses some CSS files that comes from Cloudflare CDN. That is a problem!

How can I avoid such - external - use of sources? Is there any way to disable this? Or - as an alternative - how can I disable it and then implement a local version of the needed CSS files?

jvstratum

Hi,

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.

Cycs

jvstratum
Hi! Why do I need a personal support ticket for this? I hold an enterprise package ... BUT ... I think my question is really important to all of your european users! So ... there should be a simple solution on how to disable the cloudflare integration.

jvstratum

Unfortunately, our developers do not actively monitor the forum, so we are unable to provide assistance here.

To ensure that your issue is addressed promptly and effectively, I kindly request that you raise a support ticket with our dedicated support team. They will be able to assist you in resolving your concern.

Cycs

jvstratum The support link doesn't work!

jvstratum

Sorry, my bad. This is the correct link: https://www.acymailing.com/support/