Hello,

In my newsletter, an external link in the archive does not work. But it works when I open it in a new window. That's why I have adapted the newsletter so that the link should open in a new window. But this does not work either. Does anyone have a tip for me?

Here is the link: https://www.kleiderdienst-tabitha.ch/j3/component/acym/archive/125-neuheiten-im-april-2023.html?tmpl=component

It is the link in the fifth section ("Weitere Informationen erhalten Sie hier.").

Kind regards
Christoph

Hi,

That link is working fine for me. Though sometines the respons takes long. That might be caused to a DNS_BINDING_ABORTED error I sometines see or an Uncaught DOMException error. You also seem to have an issue with third party cookies.

Good day,
Thank you for the quick answer. If you check the URL on the target page, you will see that no external page was called up. The page is on edition-nehemia.ch not on kleiderdienst-tabitha.ch.
Somehow it opens this page in an IFrame or something similar. I always get the cookie warning, but it can't be confirmed (Chorme).
Kind regards
Christoph

Hi,

Sorry, i missed that.

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.