hraninger System: Joomla 3.10.12 I updated to version 8.6.2 and got the message "Failed to update components". Acymailing now still appears in the update list, but it shows: Version installed: 8.6.2 / available: 8.6.2. When I start an update, the same error message comes up again and AcyMailing is displayed unchanged as an open update. Acymailing component shows Version 8.5.0 How can I solve this?
jvstratum Hi, I'm not able to reproduce your issue. Please try to download the installation package from your account on https://www.acymailing.com/account/license/ and manually install that one.
hraninger I get the same error message installing it from downloaded installation package. Two messages are shown: Warnung Cannot add foreign key constraint Fehler Fehler bei der Komponenten-Installation Please see enclosed screen-shot
jvstratum Hi, To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need. Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.
