Request failed: error

RobSte

Dear AcyMailing-Team,
I use AcyMailing Starter 8.6.3 on Joomla 4.3.3 and since a few days (actually, since revisiting AcyMailing to prepare our upcoming newsletter), I'm getting error messages:

"Request failed: error"

as a popup-message, when I try to save the changes in a mail draft.

The thing is, the error doesn't occur all the time, but more and more often. I can't really identify a pattern but sometimes, removing one of the images or a text block helped so that I could save the changes. Adding such an image or text block again would sometimes work, sometimes not. Unfortunately, now I've reached a stage where I can't even save after opening the draft for editing - even though I haven't done any changes at all.

Please help!

Best regards
Robert

mihha

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.