Mail not received

sipoua

Hello, I'm trying to send a newsletter everything seems OK from the dashboard (notification that the is successfully sent when using the send test function, but can't see the mail in my mailbox!

Thanks for your help),

jvstratum

Hi,

That could be caused by a number of reasons. Do yoiu have more details on how you have configured your send process and if Wordpress itself is using the same configuration to send system mails like on account creation and forgot password??

skpandey

I have similar issues. I was getting this in Starter version, I bought Essential with some hopes. But I am getting the same following errors. I am not sure how to fix it - tries PHPmailer and SMTP both have failed:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

skpandey27@gmail.com
Domain amardeep.com.au has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded.

---------- Forwarded message ----------
From: Amardeep Singh <info@amardeep.com.au>
To: Amardeep Singh <skpandey27@gmail.com>
Cc:
Bcc:
Date: Fri, 29 Nov 2019 05:59:26 +0000
Subject: Test e-mail from https://amardeep.com.au/

If you receive this message, that means your configuration is Ok

Not sure to fix it.

jvstratum

Hi,

It's not neccessararely the same issue. It would have been better to start your own thread.

The error you describe is not related to Acym,ailing, but to the recipients mailbox or mail server. You'll find more info via this link: https://www.inmotionhosting.com/support/email/bounceback-errors/domain-example-com-has-exceeded-the-max-defers-and-failures-per-hour-5-5-100-allowed/