EventsBooking-AcyMailing plugin - subscribe group registrants to AcyMailing list

ani333

Hello
We subscribe EB registrants automatically to the ACYMailing subscriber list for the event.
This is working fine for single registrants.

For group registration we would like to subscribe all registrants of the group to the AcyMailing list. Only the billing person has a Joomla user account.
The plugin subscribes only the billing person, no matter how the plugin EventsBooking - AcyMailing is configured.

The plugin EventsBooking - AcyMailing is activated, "Add Group Members To Newsletter" is set to Yes.
Joomla 4.3
EventBooking 4.5.1
AcyMailing 8.7.3

What could be the problem?

Thank you and best regards,
Anita

jvstratum

Hi,

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.